Privacy Policy

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Privacy Policy

 

Last updated: July 23, 2023

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1. Information we collect

 

We may collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from you when you interact with our website or use our services. The types of information we may collect include but are not limited to:

 

• 1.1. PII: Name, email address, postal address, phone number, and other information you voluntarily provide when contacting us, signing up for an account, subscribing to newsletters, or making a purchase.

• 1.2. Non-PII: Information collected through cookies, log files, and similar technologies. This may include IP addresses, browser type, device type, operating system, referring URLs, and other usage data.

 

2. How we use your information

 

We may use the information collected for various purposes, including but not limited to:

 

• 2.1. Providing and personalizing our services.

• 2.2. Processing transactions and sending order-related communications.

• 2.3. Responding to your inquiries, feedback, or customer service requests.

• 2.4. Sending promotional materials, newsletters, or marketing communications (you can opt-out anytime).

• 2.5. Monitoring and analyzing website usage to improve our services and user experience.

 

3. Data retention

 

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

4. How we protect your information

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the security of your information.

 

5. Disclosure of information

 

We may share your personal information with third parties in the following circumstances:

 

• 5.1. With your consent.

• 5.2. To comply with legal obligations, enforce our site policies, or protect our rights or the rights of others.

• 5.3. With service providers and contractors who assist us in operating our website and providing services to you.

 

6. Third-party links

 

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

 

7. Children's privacy

 

Lukeus.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate measures to remove the information.

 

8. Your choices

 

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us directly at [contact email/phone/address]. You can also manage your preferences regarding marketing communications by following the instructions in our emails or contacting us.

 

9. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically for the latest information on our privacy practices.

 

10. Contact us

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@lukeus.com.

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